My camera or microphone isn't working

Allow camera and microphone access in your browser, close other apps using them, and reload the call page.

Actualizado el 3 de octubre de 2026

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Most problems are fixed by one of these:

  • Allow access. Click the camera icon in your browser's address bar and allow the camera and microphone for this site, then reload.
  • Close other apps that may be using the camera (Zoom, Teams, FaceTime…).
  • Check your system settings. On a Mac: System Settings → Privacy & Security → Camera / Microphone, and make sure your browser is allowed.
  • Try another browser — an up-to-date Chrome, Safari, Edge or Firefox.

If it still doesn't work and your call is about to start, email support@callavip.com with your booking reference.

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